Frequently Asked Questions

What is the registration cancellation policy?

ACPM must receive written notice of cancellation no later than February 15, 2023, to info@ACPM.org. Requests for full cancellations will be refunded less a $75 administrative fee per registrant. Cancellations or no-shows after this date are not eligible for a refund. Special requests for refund may be granted after the 30-day cut-off for personal emergencies. This policy covers registration and ticketed events. Cancellation requests should include attendee name and registration confirmation number.

Please allow up to four weeks for delivery of refund. In most cases, fees will be refunded the same way they were paid to ACPM. No refunds will be processed on site.

ACPM is not responsible for monies registrants may have spent on penalty or non-refundable airline tickets or hotel deposits in the event the conference is cancelled or sold out. If a program is cancelled by ACPM, every effort will be made to notify registrants at least 30 days prior to the first day of the conference and registration fees will be refunded.

What is the hotel cancellation policy?

Visit the New Orleans Marriott website for information regarding cancellations.

What COVID-19 safety measures are in place?

ACPM continues to monitor the travel and safety situation with regard to COVID-19, and will follow all CDC guidance for the Preventive Medicine 2023 conference.

How do I update my registration?

You can update your registration within your Registration Portal, or by contacting ACPMAnnual@support.eventpower.com.

How many CME are offered?

The conference will offer 26.5 CME.

How do I claim CME?

CME evaluations will be available in the conference app immediately after each session ends. The last day to claim CME is June 23, 2023.

Will any of the sessions be recorded?

ACPM will be recording the six plenary sessions. Individuals who register for the full conference will be given complimentary access to the recordings. Individuals who did not register for the full conference will be provided a link to purchase the recordings on the ACPM Learning Management System.